FAQ

Frequently Asked Questions

What is SimplePay?
SimplePay is an Online Payments Aggregator that allows you to securely and quickly send and receive money, and perform simple bill payments online. Individu...
Mon, 28 Jul, 2014 at 7:19 PM
What is a Personal account?
Personal accounts are designed for Individuals that want to be able to perform simple transactions including but not limited to send and receive money, pay ...
Sat, 4 Oct, 2014 at 2:18 PM
What is a Merchant account?
Beyond the scope of Personal accounts, Merchant accounts are designed to empower Small, Medium-Scale Enterprises/Businesses and Large Organizations/In...
Wed, 15 Oct, 2014 at 3:26 PM
What is a registered email address?
The registered email address identifies you as the account holder. It is unique as it cannot be used by someone else on SimplePay.  
Tue, 12 Aug, 2014 at 2:21 PM
How can I register on SimplePay?
Just type www.simplepay4u.com in your web browser and click Go. Click the Sign Up button at the top of the page. On the page that opens, clic...
Tue, 19 Aug, 2014 at 3:10 PM
After registering on SimplePay, what should I do next?
After registering on SimplePay, you will have to log into the mailbox of your registered email address on SimplePay and check for an email from us, cl...
Wed, 15 Oct, 2014 at 3:29 PM
Why should I validate my email address after registering on SimplePay?
After registration, we ask that you validate your email to activate your account with SimplePay. This ensures that you can receive email alerts from u...
Tue, 29 Jul, 2014 at 11:33 AM
I did not receive a validation email after registration. Where did I go wrong?
There are several reasons why you may have not received your validation email. You may have received it but sometimes email service providers automati...
Tue, 8 Jul, 2014 at 9:28 AM
What is an IPIN?
IPIN stands for Internet Personal Identification Number. When you have signed up for your SimplePay account, upon verification of your phone number, y...
Wed, 26 Nov, 2014 at 4:59 PM
How can I get an IPIN?
Your IPIN is contained in an SMS you receive at the end of your phone number verification process. We advise that you change your IPIN soon after you ...
Tue, 8 Jul, 2014 at 9:29 AM