FAQ

Frequently Asked Questions

Does SimplePay keep my money?
The money in your SimplePay account belongs to you and is saved in a leading Nigerian bank. You can withdraw it at any time to your verified bank acco...
Mon, 28 Jul, 2014 at 7:34 PM
How can I withdraw money from my SimplePay account?
Login to your SimplePay account; click Payments Menu then Withdraw Money. On the page that opens, enter the amount you want to withdraw...
Tue, 29 Jul, 2014 at 8:54 PM
Where can I find an overview of information on my SimplePay account?
Just log into your account on SimplePay and then click the drop down button at the right of the General Information tab and your account information (e.g. ...
Tue, 8 Jul, 2014 at 9:35 AM
How often can I carry out transactions?
You can carry out as many transactions as humanly possible in mean time.  
Sat, 12 Jul, 2014 at 3:50 PM
Why can't I open SimplePay on my web browser?
For Internet Explorer users: You need to disable SSL 2.0 with the following steps: Click the Tools option on the menu bar Click the Adva...
Tue, 8 Jul, 2014 at 9:41 AM
If I sent money to the wrong username or email address, how can I get help?
Please contact us immediately from your registered email address and request for a refund. Next time, try to be more careful. However, it is important ...
Tue, 8 Jul, 2014 at 9:42 AM
I forgot my username/password, what should I do?
If you forget your password, carry out the following: On the SimplePay home page, click Log In. Then, on the login page, click the Forg...
Thu, 16 Oct, 2014 at 5:55 AM
Is my information safe on SimplePay?
Yes, your information is safe on SimplePay. SimplePay does not share your information with any third party. We want our users to feel secure when maki...
Tue, 8 Jul, 2014 at 9:43 AM
Is SimplePay safe to use?
 
Sun, 21 Sep, 2014 at 12:17 PM
Where can I find the showcased list of Merchants on SimplePay?
Visit https://www.simplepay4u.com/spmerchants.php for a detailed list.  
Tue, 8 Jul, 2014 at 9:44 AM